Don’t see an answer here? Feel free to reach out to us with any questions.
Contact Us What is the investment needed to get started? Expand
Because our home prices vary greatly, your initial investment will also vary. Factors that determine this investment include the chosen floor plan, selected lot, and other choices affecting the overall home value.
Do I have to sell my home first to start? Expand
In most cases, you are not required to sell your home; however, requirements/qualifications pertain to your individual financial situation and must be determined with our preferred loan officers.
Can I bring my own faucets or lighting? Expand
We are unable to install any material or items that are not part of our current selections. We have established vendor relationships that allow us to provide products that meet our quality standards and who stand behind their product should it unexpectedly fail.
What does the warranty include? Expand
All homes we build come with a limited new home warranty. We warrant for one year that the home will be free from defects* due to noncompliance with the building standards listed by the Home & Building Association of Greater Grand Rapids. We warrant for two years that the home will be free from major structural defects* due to noncompliance with the building standards listed by the Home & Building Association of Greater Grand Rapids. LED light bulbs carry a 3 year full replacement warranty from the date of installation. All appliances come with their manufacturer’s warranty.
*Exclusions do apply.
For inquiries regarding warranty please contact our dedicated Warranty Department at 616-916- 8895 or email us at warranty@jtbhomes.com.
Can I use my own lender? Expand
Yes, but we do encourage our home buyers to work with one of our established Preferred Loan Officers. This is because they are familiar with JTB Homes and our building process. They already understand important details, such as dates and deadlines that are involved in the process.
Can I move stuff in before I close? Expand
No.
Can we make changes to the floor plans on your website? Expand
JTB Homes is a blend between a fully custom home builder and a production builder. We are pleased to offer a wide variety of options — while at the same time keeping building costs within an affordable range. In order to maintain a favorable price point, there are some items that we are unable to personalize. Please speak with one of our agents if you have any questions.
Do we have to get a construction loan if we choose to build? Expand
No.
Do you work with buyer’s agents if we have one already? Expand
Yes, please have your agent contact one of our sales representatives to get the process started.
How long does it take to build? Expand
Generally, the process takes between 6 and 9 months from choosing your lot and floor plan, to closing and move-in.
Can we have meetings on Saturday? Expand
For meetings with office personnel; no. To help provide our associates with a work/life balance and time with their families, we prefer that meetings occur Monday-Friday; 8am-5pm. Our sales agents, however, can meet with you on Saturdays and evenings, if needed.
Yes, but only on select plats with new phases only.
Can I buy a lot and use my own builder? Expand
No.
Can I bring my own blueprints? Expand
No.
Can I buy the appliances from Best Buy or another major retailer? Expand
Any appliances that are purchased through a vendor other than our trusted vendor partners must be installed after closing.
What does the building process look like? Expand
The building process for each of our homes is carefully crafted to ensure that your home will continue to be a place of quality and comfort for years to come. We promise to make the process as smooth and painless as possible. Please review our Buying Guide for details, but here is a quick run-down:
- Find your lot
- Decide on a floor plan
- Get a pre-approval letter
- Sign a purchase agreement
- Meet with our Architectural Designer
- Meet in our Design Studio with our Interior Designer
- Review final plans with your Superintendent
- Start Digging and Build!
- Home Walk-thru
- Close!